Guest & Visitor WiFi
WiFi Networks
Customer Engagement
Review Capture
Give purpose to your valuable data captured as part of the login process using Freedom Hotspot’s seamless and automated features.
Integrated multi channel WiFi marketing helps your business to nurture an ongoing conversation during and post visit to your venue with your customers leading to brand loyalty.
WiFi Marketing Tools
Customise The WiFi Experience
Freedom Hotspot cloud platform transforms WiFi into a Guest WiFi experience.
Manage every aspect of your Guest WiFi and how its’ offered at your venue with full Insight and Analytics available from your personalised Client Dashboard.
With customable features including OneWiFiLogin and WiFi Captive Portal, your business can generate value from WiFi.
The feature rich customer onboarding tools offer a range of ways secure WiFi login options that work for your business and simple to use.
Ensure real customers benefit from your WiFi by differentiating your customer experience with 2 Tier WiFi helping to enhance conversion, measure and monetise WiFi.
Manage WiFi Better
Review Capture
Capture customers’ mood on selected matters before it becomes an online review matter.
With alerts & reports, businesses can reward, resolve and improve the customer experience in real time whilst customers are still at your venue or in a post visit manner.
Multi WiFi Vendor Approach
We install WiFi networks that are right for your business and venue from our list of branded and express range of vendors. Alternatively we can onboard your existing WiFi infrastructure to deliver the Freedom Hotspot Guest & Visitor WiFi service.
Reporting
Receive daily, weekly, automated monthly reports as to how your Guest & Visitor WiFi is being used. These can be downloaded from the Client Dashboard or received via API into your inhouse systems.
Secure and Protected WiFi
Secure and Protected WiFi. Utilising Service Profile features and content filtering (IWF accredited), we make WiFi safe, secure and compliant.
Seamless Login
Using Freedom Hotspot’s OneWiFiLogin strategy the login process becomes seamless and results in a positive customer WiFi journey.
Data Capture & Demographics
Customisable to your business and venue allowing richer data to be gathered and meaningful insights.
Customer Insight & Analytics
Drive value from knowing your customers, where and how they use WiFi at your business that delivers Actionable Insights.
Reliable & Robust WiFi
Deliver a positive WiFi experience to your customers combing great WiFi network technology and the intelligence from Freedom Hotspot’s cloud based Guest & Visitor WiFi service.
Client Dashboard
Your window into how your Guest & Visitor WiFi is being used, data being gathered as it happens, in real time.
Monetise WiFi
Generate value from Free WiFi. Understand how data gathered and detected can help you increase margins and benefit from efficiencies.
Latest Blog
Is it the right time to review your hotel’s WiFi – just as we are rebuilding hospitality?
As we discussed in our last blog, Guest engagement is something hospitality businesses put a lot of effort into. Your hotel WiFi is powerful and often-overlooked as a tool for empowering your guests, creating a better, richer experience for them. It can also give you valuable hotel and...
Is Guest engagement more important post-lockdown?
I think we all know that the answer to this question is yes. Guest engagement has always been Important in hospitality and something that many hotels rightly put a lot of effort into. However, in the post-lockdown world, guest engagement has become even more critical than ever. After all, it’s far...